HGR MUSIC

© 2015 HGR Music

All Trademarks Acknowledged

Add a full size VGA monitor to your TASCAM 2488 or TASCAM 788 with this simple to install Interface

Troubleshooting

    Problem

    Fix



There is no LCD or PC monitor display

  • Check the TASCAM is connected to the mains and switched on


  • Disconnect the TASCAM from the mains, remove the bottom cover and ensure all connections to the HGR2488 or HGR788 are correctly and securely made

There is an LCD display but no PC monitor display

  • Check that the VGA cable is correctly connected to the PC monitor


  • Check that the PC monitor is switched on


  • Check that the PC monitor has selected the correct VGA input (refer to the PC monitor user manual)


  • Check that the PC monitor is capable of displaying VGA 800*600 @ 60Hz for the HGR2488 and 640*480 @ 60Hz for the HGR788 (refer to the PC monitor user manual)


  • Try a different make of PC monitor or an LCD TV. To date all LCD flat panels tested with the HGR2488 and HGR788 have worked fine


  • Disconnect the TASCAM from the mains, remove the bottom cover and ensure all connections to the HGR2488 or HGR788 are correctly and securely made (particularly the VGA ribbon cable)

There is a PC display but no LCD display

  • Adjust the contrast control for the LCD on the TASCAM to restore the display


  • Disconnect the TASCAM from the mains, remove the bottom cover and ensure all connections to the HGR2488 or HGR788 are correctly and securely made (particularly the LCD Data Cable connection)

(HGR-2488 Classic only) At power on I see random pixels on the PC display for a short period before the TASCAM 2488 start up screen is displayed

  • This is normal operation and may occur as the HGR-2488 Classic synchronises with the TASCAM 2488

All of our VGA Interfaces and Cables are fully checked before they are shipped to you.

Here are solutions to some common problems experienced when installing the module. If you require any additional help please contact us.

Unless stated, the following problems/fixes relate to both the HGR-2488 Prism and HGR-788.